Privacy, in plain English
N23 Footy is for children aged 6–12, run by their parent or guardian. Here's what we keep, who can see it and how you delete it.
Who has an account
Only parents and guardians. Children never sign up, never get their own login, and never type an email or password. You hand over the device in child mode, locked with your PIN.
What we store
- About you: your email, your first name, the date you confirmed you're the parent or guardian, and your date of birth. We ask for your date of birth only to check you're 18 or over; it's kept with your sign-in details until you delete your account. If you sign in with Google or Apple, they share your name and email with us.
- About each player: a nickname (not their real name), age band, position, and optional preferred foot, goals, avatar and kit colour.
- Learning activity: which Match IQ answers your player chose, when, and the XP earned.
- Voice clips (optional): short messages you record, with a caption.
- Your child-mode PIN: stored scrambled (hashed), so nobody, including us, can read it.
- Reminder settings (optional): whether you want daily challenge reminders, your chosen time, and the date we last sent one.
Daily reminders
- Off unless you turn them on in Settings. Your child never gets emails or messages from us; they don't have an email address or phone number in N23 Footy.
- Reminder emails go to your sign-in email, at most once a day, and only on days a player hasn't done the daily challenge. They include your player's nickname.
- We send them through our email provider, Resend, which handles your email address only to deliver them.
- Every email has a link to stop them, or you can switch them off in Settings at any time.
What we never collect
No full names, school, address, precise location, photos or video. No recordings of your child's voice. No direct messaging, chat, public profiles or public leaderboards.
Voice recordings
- Only a parent or guardian records them. Never record your child.
- They're kept in private storage linked to your account. Playback uses links that expire after five minutes.
- They're only ever played to your own players, in child mode or in your parent area.
- They're never used for AI training, voice cloning, analytics, advertising, or shared with anyone.
- Withdrawing consent or deleting your account deletes all of them.
Who can see your data
Only you, when you're signed in. In child mode, only the player you handed the device to, and only their own progress and your messages to them. Our database rules enforce this on the server, not just in the app.
Our app has no screen that lets staff play or download recordings. Like any hosted service, the people who run the servers have technical access to the stored files; access is restricted and this is covered in our data protection assessment.
Ads and tracking
None. No adverts, no advertising code and no third-party trackers or analytics. Fonts are served by us, not by Google.
How long we keep it
Until you delete it, or delete your account. Deleting a player removes their data straight away.
How to delete things
One voice clip
Where: Parent area → Manage player → Voice clips → bin icon
Deletes: The recording file and its caption.
A player profile
Where: Parent area → Manage player → Profile → Delete
Deletes: The profile, all Match IQ answers and XP, and all voice clips for that player. If the recordings can't be removed, nothing is deleted and you'll see a message.
All my recordings
Where: Parent area → Settings → Privacy and deletion
Deletes: Every voice clip you've recorded, for every player. If some can't be removed, we tell you how many are still stored.
Withdraw voice consent
Where: Parent area → Settings → Privacy and deletion
Deletes: All your recordings. Recording is switched off until you agree again.
My whole account
Where: Parent area → Settings → Privacy and deletion
Deletes: Your account, every player profile, all progress and all voice recordings. If any recording can't be removed, nothing is deleted and you'll see a message.
The legal bit
We've designed N23 Footy with UK GDPR, the ICO's Children's Code and age-appropriate design in mind. That doesn't mean we claim to be compliant: a full privacy and safeguarding review, including a Data Protection Impact Assessment, will be completed before public launch.